Working on behalf of an MSP, Extended IT have completed a complete Office 365 migration for one of their clients. The client had an existing Citrix based terminal server setup, with standard mapped drives, hosted Exchange was also provided by the same company.
The client knew they need a change when it came to renewing their ISO 9001 certification, they need to be able to provide better auditing of user actions, workflow auditing and the ability to view a history of changes for any files.
The client was paying through the roof for the existing hosted Exchange and had experience reliability issues in the last few months, due to the replacement of the terminal server the client also need new Office licenses for all users.
Office 365 fit the bill perfectly for all scenarios, SharePoint for files, Exchange Online for email and a Business Premium subscription to provide access to all including Office licenses.
With the yearly terminal server contract coming up for renewal in 2 weeks, Extended IT provided a completely whitelabel service in the shortest time frame possible, we operated as an extension of the MSP and ensured great communication throughout directly with the client and the MSP.
The terminal server has now been decommissioned and the client is fully utilising Office 365 for all it’s benefits.
“Absolutely excellent work”